Processing and Shipping time

Processing and Shipping Information

Processing Time: Processing time refers to the time it takes for us to prepare your order. Orders are typically processed within 5-6 business days (sometimes sooner) of being placed. Please note that processing times may vary based on item availability, order volume, and other factors.

Shipping Rates: Shipping rates will be available at the moment of checkout and will depend on the shipping option selected by the customer.

Delivery Time: Delivery time, also known as shipping time, is the time it takes for your package to be delivered to you. Standard shipping usually takes 4-6 business days to reach its destination for US addresses. Keep in mind that delivery times may vary depending on your location and external factors beyond our control.

Tracking Information: Once your order is shipped, we will provide you with a tracking number via email. This tracking number allows you to monitor the status of your shipment and estimate its delivery date.

Returns: If you are not satisfied with your purchase, you have 14 business days from the date of receipt to initiate a return for a refund. Please contact us at capiies.capybara@gmail.com to start the return process. Kindly note that return shipping costs are the responsibility of the customer.

Should you have any further questions or concerns regarding our shipping policy, please don't hesitate to reach out to us at capiies.capybara@gmail.com. Thank you for choosing Capiies!